1. Overview
Coreaxis Software respects your privacy. This policy explains what information we collect, why we collect it, and how we protect it when you use our website or contact our team.
2. Information we collect
When you submit our contact form, we collect the information you provide, which may include your name, email address, company name, phone number, services of interest, project timeline, and project description. We use this information to respond to your enquiry, prepare a consultation, and communicate about services you have requested.
We also collect limited technical information through Google Analytics when you provide consent. This may include pages viewed, approximate location, device type, browser information, and interaction data. Analytics is disabled until you accept the analytics consent prompt.
3. How we use information
We use collected information to provide and improve our services, respond to enquiries, understand website performance, prevent abuse, and meet legal obligations. We do not sell your personal information.
4. Google Analytics
We use Google Analytics, provided by Google LLC, to understand how visitors use our website. Google may process data in accordance with its own terms and privacy policy. You can decline analytics through the consent banner or clear your browser site data to revisit your choice.
5. Retention and security
We retain enquiry information only as long as reasonably necessary for the purpose it was collected and our legal or operational requirements. We use access controls, validation, rate limiting, and security headers to reduce misuse. No internet transmission can be guaranteed completely secure.
6. Your rights
Subject to applicable South African law, you may ask us to access, correct, update, or delete personal information we hold about you. Contact us at Ethan@coreaxissoftware.co.za to make a request.